Product Owner Decision Making

Product Owner Decision Making

The most important thing a Product Owner needs to do is say NO. If they don’t it results in a huge backlog with lots of items, and usually pressure to deliver more than is realistically achievable. Many people fail to realise that Scrum is not about building the...
The lost art of Product Management

The lost art of Product Management

Karen and I were fortunate enough to attend the Product Management course by Flow Interactive last week. We have been wanting to attend this for over a year, so I’m glad to say it happened and to share some learnings from the course. Debre and Phil (from Flow)...
Customer Journey Mapping

Customer Journey Mapping

We learned about Customer Journey Maps on the Product Management course with Flow Interactive. They are a great way of considering how your customers interact with your product through different stages. They can give you insight into what content you should make...