On Monday Karen and I did a talk with Debre Barrett from Flow Interactive on What is UX? This was at the Scrum Gathering of South Africa. Our aim was to give teams a few techniques that they can use, and tp spread the word that the user should ALWAYS be involved.
The slides are on slideshare: http://www.slideshare.net/growingagile/what-is-ux-40577849
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